For orders please contact Silantes:

Silantes GmbH, Gollierstr. 70C, D-80339 Munich, Germany,
Ph.: ++49 - (0)89 - 500 941 - 0
Fax: ++49 - (0)89 - 500 941 - 29
email: info@silantes.com
www.silantes.com

CEO: Dr. Hermann Heumann
Bank: Raiffeisenbank Mering
Konto : 200905, BLZ 72069155
SWIFT (BIC): GENODEF1MRI
IBAN: 62 7206 9155 00002009 05
VAT : DE237998339
Gesellschaftssitz: Mering
HRB-Nr.: 20715
Ust.-Id. Nr.: 103/122/51146

You may place an order by fax ++49 - (0) 89 - 500 941 - 29 or by e-mail at "info@silantes.com" or by using the contact form 24 hours a day.

For orders in USA and Canada you can contact:

Cambridge Isotope Laboratories, Inc. 50 Frontage Road, Andover MA 01810-5413, USA
Ph.: +1 - 978 - 749 - 8000
Fax: +1 - 978 - 749 - 2768
email: carolb@isotope.com
www.isotope.com

For orders in France, Germany and Austria you can contact:

Euriso-top
Parc des Algorithmes Batiment Homere
Route de l'orme
91194 Saint-Aubin Cedex-France
Tel.:+33-169 419 596
Fax.:+33-169 419 352
email: Eurisotop@eurisotop.fr
www.eurisotop.fr

Please help us to handle your order quickly by forwarding the following information to us:

Your name, phone & fax number or e-mail address
Your shipping address
Your billing address
Your purchase order number
Your VAT number (within the EC)
Silantes catalog number and product name
Quantity as applicable: mg (milligrams), g (grams), L (liters),etc.
The Silantes quotation number (if available)

Please note that Silantes has a minimum order policy of 100 EURO with exception of free samples. A SHIPPING & HANDLING fee of 40 EURO will be added to every invoice including free samples. Shipment of our products is handled in Europe by UPS, outside of Europe by FedEX.

The price of express and/or oversea shipment is 100 Euro. The additional price for dry ice shipping (products in solution) is 100 Euro.

You can find our sales terms as pdf-files here:
Sales terms (english, pdf, 20kb)
Allgemeine Geschäftsbedingungen (german, pdf, 23 kb)

Prices are subject to change without notice. Some products listed may not be available temporarely. Please remember to add the SHIPPING & HANDLING fee.

Net 30 days from invoice date.

Shipment is strictly FCA Munich, Germany. Any damage to the package or product in transit is within the buyer's responsibility to adjust with the carrier.
Silantes reserves the right to change the method of transportation if required to comply with transportation regulations. Such a change does not affect buyers responsibility to pay for shipping charges.

To maintain the high quality of our products during transit we use the best available packaging materials.

The buyer is responsible for approving the quality and quantity of any product delivered by Silantes within the 30 day period stated above.
Returns may be made within 30 days of shipment with the prior approval of Silantes. We reserve the right to impose a restocking charge of 10% when a return is at the sole option of the buyer. Products returned without prior authorization by Silantes will not be credited under any circumstances.

Silantes GmbH manufactures highly pure research compounds which are produced for research applications only. Persons intending to use these products for other applications do so at their own responsibility and must comply with all appropriate regulations. Local regulatory authorities should be consulted to obtain information on effective requirements.

Silantes maximum liability for any reason is limited to replacement of the product or refund of the purchase price.